Frequently Asked Questions
What type of service do you provide ?
A: We offer 24/7 Car Service, within M25 in London. Just give us your address pickup and destination point and we will get you there. We have many different types of vehicle and they are all provided with polite and helpful Licensed PCO Drivers.
Will the vehicle be able to carry all of our luggage ?
A: It is your responsibility to ensure that you order a suitable vehicle for your requirements. Our customer service staff will be delighted to advise - all contact to us is on Contact page this website.
How easy is it to book a car with you ?
A: Very simple booking system! All you do is tell us: How many passengers and luggage you have.
What type of vehicles do you have?
A: We have access to a vast range of vehicles from Saloon cars to Minibuses 8 Seaters, also luxury as Mercedes S class, or BMW 7 series.
Are your prices fully inclusive ?
A: The prices shown on this website are fully inclusive for the journey specified. If you make booking and payment in our website, then is no extra charge for payment by credit or debit card.
How and when do I pay ?
A: You can pay by cash to the driver.
B: You can pay by credit or debit card when you call us to make booking of your journey, or at the end of your hire (10% cc surcharge applies).
Where do I meet my driver when I land at the Airport ?
A: Generaly it is The Information Desk at Heathrow Airport, or on the barrier The Arrivals Hall at all other Airports or Ports.
Are your prices per car or per person ?
A: Our prices are per vehicle.
How early do I need to book my car ?
A: We can provide service within 30 minutes sometimes, but the earlier you book the better, 6 hours would be recommended. Online booking we advice made minimum 12 hours before journey. If you are making a last minute booking we advice to phone +44 208 546 6646, Lines open 24/7 day a week.
In price for the journey are include car park payment ?
A: No, If is pickup from any airport there is additional payment for the car park to the driver (approx, £3).